Privacy Policy
Personal details
The Tea Towel Shop are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you to enable us to process your order and communicate with you regarding any order you might have placed - including letting you know when your tea towels have been posted. We collect your name, your address, your email address and your telephone number. We will never collect sensitive information about you without your explicit consent.
Credit and debit card details are collected and processed by our selected payment service providers Sage Pay and Streamline over a secure and encrypted internet connection. The Tea Towel Shop do not see your credit/debit card details if you pay via Sage Pay. If you choose to telephone us with your card details we treat the information you provide with utmost care and destroy (shred) the information as soon as your payment has processed.
eMails
Unless we need to contact you regarding an order you have placed, or to let you know you have won our monthly prize draw, you will NOT receive any email messages from us unless you have joined our Mailing List.
Mailing list
We send newsletters via email to people who have joined our Mailing List. Every newsletter contains details on how to remove email details from the Mailing List.
Third parties
We value your privacy and will never pass your details onto any third party unless we are legally obliged to.
Statistics
We may use general information from our customer database, for statistical purposes. However this information will not identify any individual customer.
Cookies
We currently use cookie to facilitate the store ordering process and for generating goods you added to the shopping cart when you access to our web site. We also currently use cookies to monitor visitor trends to our website. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.
More information
For information about your rights under UK data protection laws, see the web site of the UK Data Protection Commissioner. You can email us using our Contact Us page if you have any queries or concerns about our privacy policy.
