Privacy Policy

Personal details
The Tea Towel Shop are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you to enable us to process your order and communicate with you regarding any order you might have placed - including letting you know when your tea towels have been posted. We collect your name, your address, your email address and your telephone number. We will never collect sensitive information about you without your explicit consent.

Credit and debit card details are collected and processed by our selected payment service provider Create Payments over a secure and encrypted internet connection. The Tea Towel Shop do not see your credit/debit card details when you pay via Create Payments.

The Tea Towel Shop is a secure site - it uses SSL encyption on every page (https://) which ensures any data you enter on our website is encrypted and secure.

Unless we need to contact you regarding an order you have placed, reply to an email, or to let you know you have won a prize draw, you will NOT receive any email messages from us.

Third parties
We value your privacy and will never pass your details onto any third party unless we are legally obliged to.


We may use general information from our customer database, for statistical purposes. However this information will not identify any individual customer.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you the user know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For further information about cookies, including how to refuse cookies, you may wish to visit

This website uses Analytics  'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. Information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We also use embedded ‘share’ buttons to enable users of our site to easily share pages of our website with their friends and family  through popular social networks. These networks may set a cookie when you are logged into their service - at which time their cookie and privacy policy will apply.

Our website may contain other useful links to other websites with similar interests. If you choose to use these links to leave our website, please note we have no control over any other site pages you visit. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and those are not governed by this privacy statement.

By using our website, you agree that we can place these types of cookies on your device.

More information
For information about your rights under UK data protection laws, see the web site of the UK Data Protection Commissioner. You can email us using our Contact Us page if you have any queries or concerns about our privacy policy.